❓ Frequently Asked Questions
Genspark AI FAQ 2026
Every question answered about Genspark AI pricing, credits, refund policy, discount activation, and more. Updated 2026.
💳 Pricing & Deals
The Plus annual plan at $19.99/month ($239.88/year) is the most cost-effective paid option. It includes 10,000 monthly credits, 50 GB storage, unlimited chat, and unlimited image generation with 50+ premium models. The Free plan at $0/month (100 daily credits) is the cheapest entry point with no credit card required.
No manual coupon code is required. Simply visit the Genspark pricing page via our link, toggle the billing switch from Monthly to Annual at the top of the page, and the 20% discount applies automatically. The savings recalculate in real-time: Plus drops from $24.99 to $19.99/month, Pro drops from $249.99 to $199.99/month.
Annual billing saves 20%: $60/year on Plus ($24.99/mo → $19.99/mo, total $239.88/yr) and $600/year on Pro ($249.99/mo → $199.99/mo, total $2,399.88/yr). These are the consistent year-round savings. Seasonal promotions like Black Friday can push savings even higher — up to 65% in past years.
Genspark does not currently offer a separate student discount tier. However, the free plan with 100 daily credits is ideal for students with no credit card and no expiry. The Plus annual at $19.99/month is also one of the most affordable full-feature AI subscriptions in 2026, giving access to 50+ models for less than a single Netflix subscription.
Yes. Genspark has run promotional sales during major holidays. Black Friday 2025 hit 65% OFF — the deepest recorded discount. The New Year 2026 sale offered 40% OFF with up to $1,000 OFF Pro annual. These flash sales typically run 48–72 hours. Bookmark the pricing page and check it at the start of every month. The year-round 20% annual deal is always active in the meantime.
Yes. Existing free plan users and monthly subscribers can upgrade directly from Settings → Membership inside their Genspark dashboard. The annual promotional savings apply identically to upgrades. You'll receive a prorated credit for any unused portion of a current monthly billing period.
⚡ Credits & Usage
Yes. The Free plan provides 100 credits daily with no credit card required. Credits refresh every 24 hours. Paid users also get 10,000 (Plus) or 125,000 (Pro) monthly credits in addition to unlimited AI chat and image generation at zero credit cost through December 2026.
On Plus and Pro plans: AI chat (GPT-5.2, Claude, Gemini, etc.) and AI image generation cost ZERO credits through December 2026. Credits are consumed by: AI video generation (Sora 2, Veo 3.1), AI audio (ElevenLabs TTS), Super Agent complex tasks, AI Sheets/Slides/Docs, and deep Sparkpages (5–80 credits per page). Pro users also get Nano Banana Pro 4K images at zero credits.
AI chat and image generation are unaffected — they cost zero credits and remain unlimited. Only credit-consuming features (video, audio, complex agent tasks) will be paused until your monthly allocation resets. You can top up instantly with a $20 credit pack (10,000 credits, valid 3 months) without changing your plan.
Yes, with one nuance. Chat and image generation have no monthly caps on paid plans. Genspark applies a session-based rate limit that resets every five hours to maintain platform performance for all users. These limits depend on message length, file size, conversation history, and model. Most regular users never encounter them in practice.
Genspark has committed to keeping AI chat and image generation at zero credit cost through December 31, 2026. After this date, credit costs for these features could change. Locking in an annual plan now guarantees you the current pricing and unlimited perks for the full year, regardless of future changes.
🔄 Refunds & Support
EU, UK, and Turkey users have 14 days to request a refund under local consumer protection laws. All other users get 24 hours for monthly plans and 72 hours for annual plans. Email support@genspark.ai with your account email and reason for the refund request. Genspark processes refunds within 5–10 business days.
Go to Settings → Membership → Cancel Subscription inside your Genspark dashboard. You'll keep access until the end of your current billing period. Cancellation does not result in an immediate refund unless you're within the refund window (72 hours for annual, 24 hours for monthly for most users).
Email: support@genspark.ai. Genspark also has a help center at help.genspark.ai and an active Discord community. Pro plan users receive priority support with faster response times. Average response time is 2–4 business hours during business days.
🔀 Features & Comparisons
ChatGPT Plus costs $20/month for GPT-5 family access only. Genspark Plus at $19.99/month (annual) gives you GPT-5.2 plus 49 additional models, video generation with Sora 2 and Veo 3.1, Super Agents for autonomous task completion, Sparkpages structured research, and 50 GB storage. For almost the same price, you get 50x more capability.
Super Agent is Genspark's autonomous AI that doesn't just answer questions — it executes multi-step tasks. It can build a landing page, create a 20-slide presentation, generate a spreadsheet with research data, produce a podcast episode, or run a multi-step research workflow — all from a single prompt. It manages 9 specialised sub-models and routes each sub-task to the best model for that specific step.
Genspark raised a $275M Series B round in 2025, bringing its total funding to over $400M and valuation to $1.25 billion (unicorn status). Investors include major VC firms who recognised Genspark's unique position as a multi-model super agent workspace. The funding is being used to expand model access, server capacity, and feature development through 2026–2027.
Genspark processes payments through Stripe with full encryption. The platform maintains SOC 2 compliance and follows standard enterprise data protection practices. AI Drive content is stored with encryption at rest. You can review Genspark's full privacy policy at genspark.ai/privacy. Business and enterprise plans include additional data isolation options.
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